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Who sends us samples

Said by the people whose numbers we sign

Three-day turnaround on the microbiology, accredited, every time. When a supply fails we can act on their number the same week, and their certificate holds up when the ministry asks.
Water quality officer · a parish water utility
Our buyer overseas takes the Acidus certificate without re-testing, which is the whole point. The label panel came back in the format the importing country's standard wanted, first time.
Quality manager · a food exporter
They cast and cure the cubes, so when a set fails I know it is the mix and not the curing. And when a test was outside their scope they told me and sent it to a named lab rather than fudge it.
Site engineer · a Corporate Area contractor
The one lab I use that writes “subcontracted” on the certificate when it is. That honesty is worth more to me than a lab that pretends to do everything in-house.
Environmental consultant · Kingston

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