The test list says so in a column, per determination. Sixty-one are inside our ISO 17025 scope, eleven are run outside scope and marked, and eight per cent of work is subcontracted to two named laboratories. Accreditation attaches to a determination and a matrix, never to a building.
Before you send a sample
Are you accredited for the test I need?
The test list says so in a column, per determination. Sixty-one are inside our ISO 17025 scope, eleven are run outside scope and marked, and eight per cent of work is subcontracted to two named laboratories. Accreditation attaches to a determination and a matrix, never to a building.
How long will it take?
The working days shown against each test are the measured median for the last twelve months rather than a target. Where a result will be late we telephone before the due date, not after it.
What is on the report?
The result, the measurement uncertainty, the limit of detection, the method reference with its revision number, the sample condition on arrival and the accreditation status of that determination. Every one of those, on every report.
How should I take the sample?
Ask us first for anything microbiological or for potable water. We supply sterile bottles free, and a badly taken sample cannot be rescued by a good laboratory no matter what it costs.
What if I dispute a result?
Ask for the control data from your batch, which we will send. Retained sample is held for thirty days for most matrices and can be re-run. If the error is ours the re-test is free and it goes into the method notes.
Tell us the matrix and the determination and we will name the method
Send a sample